> For the complete documentation index, see [llms.txt](https://docs-pt.sinch.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-pt.sinch.com/sinchengageagentes/sinch-engage/transferindo-um-atendimento.md).

# Transferindo um atendimento

Para transferir um atendimento utilize a funcionalidade no topo da tela chamada **Atribuir**.

<figure><img src="https://1543636125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LQ0GY5SH7-tYxMxRhLh%2Fuploads%2F2SulgeIF5S0r1TozQBw2%2Fimage.png?alt=media&amp;token=d9fa07ca-1576-4eee-998c-3c657128b11b" alt=""><figcaption></figcaption></figure>

Clicando sobre ela, uma tela com seus colegas de equipe será listada, basta clicar sobre quem deverá receber o chamado:

<figure><img src="https://1543636125-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LQ0GY5SH7-tYxMxRhLh%2Fuploads%2FPIATlDafl1do6p4257BQ%2Fimage.png?alt=media&amp;token=21a74d2d-0153-4a0b-9d85-5fb34af3027c" alt=""><figcaption></figcaption></figure>